As a 1 stop accounting solutions provider, we strive to provide our valued clients with our highest quality support service which we provide via phone, fax, email or remote access support.
All the technical specialists have undertaken to be as approachable and accessible as possible. That is the reason why, as part of our service excellence motto, we have created multiple channels for our clients to reach us anytime and from any place. What this means is that we help to reduce our customers’ downtime to a bare minimum.
Remote support – We are also able to log into our clients’ modules via remote access software to rectify our clients’ problems within the shortest time possible.
On-Site Support – Should there be any problems which cannot be rectified through the above three channels, we would be glad to send our Support Executives to meet our clients on-site.